Meet the Ministry Team

Volunteers of America is a faith-based organization that honors the diversity of all religious and non-religious folks. As a church, we seek to meet the spiritual needs of clients, staff, and volunteers. Any staff member may become a minister. Our current ministry staff includes:

Ministry Team

  • Al Boyce, Chaplain 

    After several years as an evangelical minister, Al attended Harvard Divinity School and became a Unitarian Universalist minister. He also holds a master's degree in Psychology/Counseling and a PhD in Psychology. Before coming to Volunteers of America, he served as parish minister in Chester Depot, Vermont; founded a Unitarian Universalist parish in downtown Miami, Florida; and served the Plainfield, New Jersey Unitarian Universalist congregation. Al has also held positions as program and clinical manager for mental health agencies in central Maine. Today, beyond his work as VOANNE's chaplain, he continues to guest speak regularly at UU, Congregational and Episcopal churches and does per diem work as hospice chaplain when time allows. Al is a father, grandfather, and husband to Andrew. They live in Dexter and Vassalboro with their standard poodles Luke and Louie.

  • Michael Coon, Vice President External Relations

    Michael, who is a commissioned minister, started in the IT field in 1979, when a "smart phone" was considered one that didn't tangle the cord. After working for Fortune 500 companies in the New York City area for most of his career, Michael decided to change gears several years ago and move to Maine when he became part of the VOA family. He feels he was called to serve as a minister for VOA through his experience as a parent.

  • Michael Merrill, Manager Veterans Programs

    Mike has been with Volunteers of America since 2007 and believes his strong faith brought him to Volunteers of America as a way “to pay forward the kindness God has so graciously bestowed on him." He is a former U.S. Marine and church youth group leader, and was commissioned as a minister in 2013 and ordained in 2015. He currently serves in the Maine Army National Guard. In his free time, he enjoys spending time with family and friends, cooking, and playing musical instruments.

  • Madonna J. Arsenault, Assistant Chaplain

    Rev. Madonna J. Arsenault, M.Div., CSD, Assistant Chaplain VOANNE, Hospice Chaplain Androscoggin Home Healthcare and Hospice, and Reiki Master is a compassionate spiritual care clinician, advocate, artist and musician who is an Assistant Chaplain and Commissioned Minister with Volunteers of America, Northern New England, and a VOA ReST Facilitator, who came to VOA in 2014 as a Residential Counselor with the Intensive Residential Treatment Program-North. She received her Master of Divinity degree from Andover Newton Theological Seminary, now at Yale, with Certification in Ethics and Social Justice as well as Spiritual and Pastoral Care; is a Certified Spiritual Director from the Franciscan Spiritual Direction Center at St. Anthony Shrine in Boston; received CADC certified education at Eastern Maine Community College; and is a Usui Shiki Ryoho Reiki Master, and specializes in interfaith spiritual and pastoral care for persons from diverse communities. Madonna was born and raised in Eastport, Maine and the mother of four and grandmother of five. She is a kidney donor and fisherman who shares her life and ministry with creative gifts of music, writing, natural care, and ancient wisdom.