Mediation is a form of alternative dispute resolution (ADR) in which a trained, impartial mediator helps two or more parties resolve their differences and negotiate a fair agreement.
At Volunteers of America Northern New England, we offer mediation training classes as well as a variety of mediation services for families, businesses, and more. Our services are confidential, nonbinding, and affordable.
Mediation in action
Are you in conflict with family members, neighbors, or at work?
Conflict happens in almost everyone’s life at some point or another. But it can be dealt with effectively. Our trained, low-cost mediators will work… Read more >
40-hour certificate training
Want to add mediation skills to your professional tool kit?
Our 40-hour certificate training is designed for mediation newcomers and professionals in other fields wishing to add mediation skills to their tool kit. The training meets the most commonly accepted state and national standards for entry-level mediators. It is the prerequisite for doing community mediation and for… Read more >
Advanced and Continuing Education
Want to build and broaden your professional skills as a mediator?
Our specialty courses are designed to support the ongoing professional development of established mediators, to satisfy the field’s continuing-education requirements, and to meet… Read more >